Sales & Customer Service Assistant

Salary £23,000 + bonus

Monday - Friday 8:30am-5pm

Location - Swindon

Knowledge, Skills & Experience Required

• Customer Focused
• Problem solving ability relating to customer service
• PC literate
• Excellent communication skills
• Excellent organisational skills
• Excellent administration skills
• Experience of working in a pressurized environment
• Proven sales background
• Product knowledge
• Proactive sales calling
• Short learning curve
• Keen attention to detail
• Ability to multi-task

Key Results Areas

• Ensuring all orders are processed accurately and on time, in full.
• Ensure customer quotations and customer correspondence are completed in a professional manner.
• All cash handling must be dealt with in line with company policy.
• Achieve sales and margin targets of the branch
• Target new customers.
• Follow up all enquiries.
• Ensure that all held orders are chased and customers contacted for payments.
• Order back to back stock in line with company policies.
• Help out with stock take.
• Non stock and stock purchasing.
• Minimise stock transfers between branch and CDC by following 4x procedures.
• Complete all sales reports as required, i.e. footfalls, lost orders etc…
• Ensuring all compliance of business controls.
• Compliance to all health and safety legislation.
• Any other reasonable duty as defined by the company.