Title: Head Supervisor
Reports to: Deli Manager
Vacancy based at Caernarfon Road, Bangor LL57 4SU (NEW STORE Opening MAY 2024)
Hours of work: 30+ Hours per week/Store Rota/5 out of 7 days
Job Purpose: To work within a fast-paced deli team to deliver an exceptional experience to our customers whilst maximising sales. This is an action-packed, hands-on role directly managing the daily running of our fresh food operation including, hot food, cold food, and bakery.

Key Responsibilities and Accountabilities:

• Ensure deli merchandising is clean & full
• Ensure product is available, rotated, and reduced accordingly
• Organize, produce and distribute wholesale orders
• Organize daily tasks & giving direction to deli staff 
• Training new employees 
• Organise weekly staff rotas to be done 2 weeks in advance.
• Work with Deli Manager to create new products

Office Tasks (consisting of but not restricted to):

• Understand how to create items and use labelling programme
• Place and receive orders for all ingredients and supplies
• Know how to cost out items and create retail and wholesale prices to achieve target margins

Job Requirements:

• Weekend & occasional evening trading is essential to the business, flexible hours & weekend work are required.
• Food preparation in line with food safety standards in a timely manner and according to formula. 
• Completion of food safety paperwork and documentation. Manage and maintain standards in line with HACCP, food safety and Natasha’s Law.
• Cooking and serving food, ensuring shelves are fully stocked and goods are presented to high standards. 
• Manage ordering, stock taking and visual displays.
• Daily and deep cleaning of the deli areas and equipment.
• Good timekeeping and effective time management, and great problem-solving skills.
• Outstanding standards of communication with customers and other employees.
• Commitment, being self-motivated, and results focussed. Willingness to be continuously on the go, working alongside your team.
• Ability to coach and train other team members.

Job Types: Full-time, Permanent
Salary: £13.30 per hour, pay increase once fully trained and able to run the deli competently.