My client is a well-established garment manufacturer, based in the West Midlands, with a reputation for delivering quality design, service and products winning them prestigious growth and  preferred supplier status to a number of top High Street stores and Brands.  They are  looking for a  Merchandiser with an understanding of Garment Technology to join their team.

Merchandiser / Garment Tech- The Role

• Responsible for raising orders and sending these out to factories.
• Ensuring that all the information, style, fabrics, trims, prices, shipment date plus all other relevant items are correct and as per customer requirements.
• Liaising with customers regarding orders, problem solving and making decisions in conjunction with team leader and if required with Director.
• Ensuring customer requirements are achieved through all stages of the critical path from samples, orders, pre-production to final delivery.
• Ensuring all parcels to customers and factories are with correct information.
• To ensure effective communication at all levels, internally and external
• When required attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on.
• Reporting to the Team leader / Director with weekly and monthly updates, on critical path and escalating issues where necessary.
• Collaborate closely with the Design team, fostering a supportive, creative environment.
• An understanding and knowledge of garment technology Attending fit meetings in the UK with customers
• Learning each clients fit procedures and processes
• Fitting garments, passing on accurate information to pattern cutters and factories
• Good communication skills with overseas factories
• Creating graded specs
• Working with the Account Manager and the Design team to give the customer a premium experience, so working together on the Account to maintain the critical path and generally giving good customer service.
• Ad hoc duties as required by management.

Merchandiser / Garment Tech - The candidate

• Ability to build excellent customer and supplier relations.
• IT literate with sound experience using Microsoft Excel and other Microsoft programmes.
• Experience of managing fast-paced critical path.
• Strong organisational skills.
• Excellent time keeping and ability to meet short deadlines.
• Flexible approach to working
• Ability to work independently while remaining a cooperative team player.
• Garment Technologist Experience
• Preferably experience of working for a supplier/wholesaler
• Thorough understanding of construction, fit, and sealing processes
• Ability to manage the critical path
• Self-driven with excellent communication skills.
• Minimum at least 2 years’ experience in a similar role