Learning & Development Manager | West London | Premium Consumer Brand

(Hybrid- 3 days in the office)

The company

A much-loved, global lifestyle brand who are known for creating joy and wonder through its imaginative products is seeking its first Learning and Development Manager. With a global footprint and a reputation for excellence, this organisation is entering an exciting phase of growth and transformation.

This is a rare opportunity to build an L&D function from the ground up, shaping the learning culture across multiple regions. If you're a strategic thinker with hands-on experience, and you're excited by the idea of designing and delivering impactful training programmes in a creative, people-first environment, this could be the perfect next step.

The Role

As the Learning & Development Manager, you'll take full ownership of the learning strategy-designing, delivering, and refining impactful training programmes that empower employees and support business growth.

Learning Strategy & Programme Design

• Identifying learning gaps through data, feedback, and needs analysis
• Designing and delivering engaging training programmes across all levels
• Leading the development and rollout of a scalable Learning Management System (LMS)
• Creating blended learning content, including e-learning, workshops, and virtual sessions
• Keeping content current with evolving L&D tools and trends

Training Delivery & Facilitation

• Delivering training (virtual and in-person), especially around management and soft skills
• Leading structured, engaging inductions for new joiners
• Coaching employees to embed learning into day-to-day work

Stakeholder Engagement & Collaboration

• Partnering with global managers to align learning with business goals
• Collaborating with the People Team to create consistent, development-focused employee experiences
• Contributing to performance reviews, career paths, and succession planning

Tracking, Reporting & Improvement

• Measuring training impact through assessments, feedback, and performance data
• Reporting on engagement, effectiveness, and ROI
• Iterating programmes based on feedback and changing needs

Compliance & Budget Oversight

• Overseeing compliance and mandatory training across regions
• Managing the Apprenticeship Levy and external training partners
• Owning the L&D budget and identifying scalable, cost-effective learning solutions

The Person

• 5+ years in a dedicated L&D role, ideally with global or multi-location experience
• A blend of strategic thinking and hands-on delivery expertise
• Strong knowledge of instructional design and learning technologies (LMS, e-learning tools)
• Excellent facilitation and coaching skills
• Collaborative and adaptable-someone who thrives in a fast-moving, creative environment
• Comfortable working autonomously to establish processes, frameworks, and culture
• CIPD Level 5 in L&D or equivalent (preferred but not essential)

Why This Role?

• Shape the L&D strategy of a truly beloved global brand
• Work in a creative, people-first culture where your ideas will be heard
• Influence organisational growth and development on an international scale
• Long-term opportunity to grow a team and evolve the function

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