Job Title: Office Administrator

Location: Newbridge, Edinburgh

Job Type: Full-Time (9am - 5pm, Monday - Friday)

About the Role:

We are seeking a highly organised and proactive Office Administrator to join a growing team. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks efficiently. In this role, you will be responsible for overseeing the day-to-day administrative functions of the office, ensuring smooth operations, and supporting various departments as needed.

Key Responsibilities:

• Customer Support:
  • Answer customer inquiries via phone, email, and chat.
  • Resolve customer issues promptly and efficiently.
  • Provide product and service information to customers.
  • Process orders, forms, applications, and requests.
  • Follow up with customers to ensure their satisfaction.
• Administrative Support:
  • Plan delivery routes.
  • Prepare import and export paperwork.
  • Organise and schedule meetings, appointments, and travel arrangements.
  • Handle incoming and outgoing mail and packages.
  • Assist in the preparation of reports and presentations.

Qualifications:

• Previous experience as an Office Assistant is desired, but not essential.
• Excellent verbal and written communication skills.
• Strong organisational skills, including the ability to prioritise tasks and to work under pressure.
• Ability to multitask effectively.
• Friendly and professional demeanour with a customer-oriented mindset.
• Positive attitude towards work.
• Proficient in MS Office packages and capable of learning new systems.

How to Apply:

Please send us your CV to apply for this role.