Hardware Trade Counter Assistant

This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham based store in March 2025.

As a Hardware Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.

Requirements :

• Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends
• Excellent customer service
• Knowledge of hardware and building materials is desired
• Good interpersonal skills, confident and able to approach customers.
• Ability to work effectively as part of a busy team.
• The ability to prioritise responsibilities under pressure and be self-motivated.

Benefits:

• Annual Salary £(phone number removed) - dependant on experience
• Pension Scheme
• Group Life Assurance
• Staff Discount
• Discounts on top brands, online stores, events, and attractions
• Cycle to work scheme.
• Employee assist programme
• Long Service Awards
• Annual Leave 20days plus bank holidays
• Birthday Day off

Responsibilities:

• Greet and assist our customers in a friendly and professional manner.
• Assisting with deliveries in and out of the store
• Dealing with any telephone queries effectively and communicating with customers and colleagues
• Ordering goods
• Respond positively and effectively to customer's needs.
• Assist in the company stock counts.