Customer Collaboration Manager

Posted 12/11/2024 by Alexander Steele

Location:
Leeds, West Yorkshire
Salary/Rate:
£39,000 - £41,000/annum

Our client, a global leader in the Food industry has an exciting opportunity for a Supply Chain professional to be responsible for the end-to-end order placement to shelf availability for one of their priority customers.

On offer:
•    £41 000 + 10% Bonus
•    Private Medical + Pension benefits
•    25 leave days + 8 bank holidays
•    The role will be based in the Leeds area (3 to 4 days onsite) 

Key areas of responsibility include:

  • Developing positive relationships with internal commercial teams and continually pushing a shared agenda as well as forecasting processes.
  • Effective management of Cost of goods sold (COGS) for the specific account to minimise costs for the customer and implement cost saving initiatives.
  • Engage effectively with Sales & Operations Planning (S&OP), commercial and logistics, to achieve the customer’s On-Shelf-Availability and Inbound service targets.
  • Capture intelligence on the customer’s supply chain strategy and competitors to ensure the client continues to lead the way for collaboration with the customer.
  • Improve internal forecast accuracy by influencing customer orders in line with the sales planner forecast, and by working closely with the customer and sharing back data.
  • Work as a close team to successfully execute NPD launches, range reviews and other bespoke customer activity.

Candidate Requirements:

  • Applicants must have a tertiary qualification in Supply Chain, Logistics, Business, or equivalent coupled with proven Customer Services/Planning/Collaboration management experience working with Retailers/Discounters in the FMCG industry.
  • You must be Customer oriented with excellent presentation skills across all levels in the business.
  • Ability to build and maintain positive and fruitful relationships with stakeholders will be key to success.
  • Ability to travel occasionally with overnight stays

Type:
Permanent
Contract Length:
N/A
Job Reference:
CCM-TM
Job ID:
222639549

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