Customer Collaboration Manager
Posted 12/11/2024 by Alexander Steele
Our client, a global leader in the Food industry has an exciting opportunity for a Supply Chain professional to be responsible for the end-to-end order placement to shelf availability for one of their priority customers.
On offer:
• £41 000 + 10% Bonus
• Private Medical + Pension benefits
• 25 leave days + 8 bank holidays
• The role will be based in the Leeds area (3 to 4 days onsite)
Key areas of responsibility include:
- Developing positive relationships with internal commercial teams and continually pushing a shared agenda as well as forecasting processes.
- Effective management of Cost of goods sold (COGS) for the specific account to minimise costs for the customer and implement cost saving initiatives.
- Engage effectively with Sales & Operations Planning (S&OP), commercial and logistics, to achieve the customer’s On-Shelf-Availability and Inbound service targets.
- Capture intelligence on the customer’s supply chain strategy and competitors to ensure the client continues to lead the way for collaboration with the customer.
- Improve internal forecast accuracy by influencing customer orders in line with the sales planner forecast, and by working closely with the customer and sharing back data.
- Work as a close team to successfully execute NPD launches, range reviews and other bespoke customer activity.
Candidate Requirements:
- Applicants must have a tertiary qualification in Supply Chain, Logistics, Business, or equivalent coupled with proven Customer Services/Planning/Collaboration management experience working with Retailers/Discounters in the FMCG industry.
- You must be Customer oriented with excellent presentation skills across all levels in the business.
- Ability to build and maintain positive and fruitful relationships with stakeholders will be key to success.
- Ability to travel occasionally with overnight stays
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- CCM-TM
- Job ID:
- 222639549
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