Assistant General Manager | East Sussex

Salary: £30,000 - £32,000

Are you an experienced retail manager with a talent for inspiring others? Join a prestigious business as an Assistant General Manager. If you have a soft spot for horticulture and a proven track record in retail, we invite you to lead their dynamic team and elevate the customer experience to blooming new heights.

About the Business

The business is a cherished independent garden centre known for its exceptional quality and customer service. They take pride in providing their community with a diverse selection of plants, gardening supplies, and expert advice. Their team is passionate about plants and committed to fostering a welcoming and inspiring environment for both customers and staff.

Key Responsibilities

Assist in managing the day-to-day operations of the garden centre.

Provide exceptional customer service and expert gardening advice.

Supervise and motivate staff, ensuring a high level of performance and morale.

Oversee inventory management, including ordering, receiving, and stock control.

Ensure the garden centre is well-maintained, visually appealing, and safe for customers and staff.

Assist in planning and executing promotional activities and events.

Monitor sales performance and contribute to achieving financial targets.

Handle customer inquiries and resolve issues promptly and effectively.

Collaborate with the Garden Centre Manager to implement business strategies and improvements.

Qualifications and Skills

Proven experience in a retail or garden centre environment.

Excellent customer service and communication skills.

Leadership abilities with experience in supervising and motivating a team.

Good organisational and multitasking skills.

Ability to work in a fast-paced environment and handle physical tasks.

Proficiency in using computer systems and point of sale (POS) software.

Flexible availability, including weekends and holidays.

Knowledge of plants and horticulture is preferred but not mandatory.

How to Apply

If this role sounds like you, please apply below or alternatively contact Michail for an informal chat at (url removed) or (phone number removed).