Job Title: Product Account Manager – Grocery Retail

Location: Stoke-On-Trent

Hybrid working – 2 to 3 days per week office based

Salary: £45k + Incentivisation package  

About Us: Our client is a leading Product, Supply Chain, People, Data & Tech Services company committed to delivering innovative products and exceptional services to our customers. We pride ourselves on our commitment to quality, creativity, and excellence. We are seeking a talented and driven Product Account Manager to join our dynamic team and help us elevate our product offerings and brand presence.

Job Description: The Product Account Manager will be responsible for overseeing the development and execution of product strategies and brand initiatives. This role involves collaborating with cross-functional teams to ensure our products meet market needs and align with our brand values. Have a strong understanding to the customers strategies and hold the key relationships. The ideal candidate will have a strong background in product management, brand strategy, and a passion for driving business growth through innovative solutions.

Key Responsibilities:

Account Management & development

• Create and present commercially driven activity proposals, working alongside buyers to maximise range sales
• Development opportunities - Identify, understand, define and deliver - turn buyer challenges into opportunities
• Manage delivery of promotional activities (FSDUs)
• Manage all supplier & manufacturing relationships

Commercial

• Budget - own commercial forecast & P&L of the managed brands
• Oversee all supply related commercials, Freight costs.
• Own all product pricing both buy & sell
• Own all manufacturing commercials

Product, Brand & Category Development

• Oversee brand, product and category development including spend allocation to meet customer objectives.

Supply Chain

• Oversee all elements of the supply chain of all supplier orders including far east orders, retailer orders and are all delivered in full and on time
• Oversee all elements in relation to customs clearance requirements
• Oversee sufficient stock levels are maintained to maximise availability whilst achieving the inventory target

Technical & Ethical

• Oversee Product specification & compliance to relevant British standards are met
• Oversee all Trading Standards are met
• Oversee all quality control, product complaints and any potential product recalls.
• Manage UKCA / CE declarations of conformity for relevant products
• Ensure Ethical adherence of suppliers (Declaration / Audit depending on risk)

Qualifications & Experience:

• Proven experience as a Product Manager, Brand Manager, or similar role within the Retail sector.
• Strong understanding of product development processes, brand strategy, and market analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Proficient in Microsoft Office Suite, project management tools, and CRM software.
• Creative thinker with a results-driven mindset.
• Strong analytical skills and attention to detail.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Chance to work with a talented and innovative team.

Be a part of a company that values creativity, integrity, and excellence