Order Management Specialist

Posted 25/06/2024 by NES Fircroft

About This Job:

  • Managing the End to End order processing, related documentation, data management (as defined)
  • To ensure customer service and on time supply performance is delivered following company processes and system settings
  • To achieve high service level and internal and external customer satisfaction

  • Effectively follow the key business processes to ensure supply performance is delivered
  • Ensure daily and on time Order Processing, Invoice creation including initiation of Master Data updates, Customer Profiles and price agreements in system
  • Provide guidance on setup of new flows and ensure accurate set up of all related master data, accounts and Pricing
  • Ensure Hub Operation activities are carried out in accordance with financial compliance rules.
  • Ensure company's licence to operate is maintained by full adherence to policies and processes
  • Pro-actively communicate with market, supply contacts and cross-functional stakeholders to identify and correct issues in a timely fashion
  • Develop skills and knowledge to support added value activities such as forecast acquisition projects, improvement work, logistics expertise etc.
  • Effectively share information to the overall benefit of Logistics and Order Management.
  • Help to define and improve processes and ways of work in accordance with both business and compliance requirements.

Skills: Essential Knowledge & Experience:

  • Detailed understanding of Supply Chain Processes & Order Management processes across EAME
  • Sarbanes Oxley (SOX) & trade compliance within a multinational company
  • Cross-functional knowledge with emphasis on familiarity with Sales and Marketing (e.g. new product introductions, life-cycle management)
  • SAP SD/MM module (O2C/D&C processes)
  • Foreign trade knowledge and Export business expertise
  • Sales/commercial experience and knowledge
  • Proven experience in a similar position, order management or commercial
  • Experience in a chemical or pharmaceutical Industry
  • Focus on cost control and process optimization
  • Ability to work under pressure
  • Customer service experience
Preferred Knowledge & Experience:

  • Process design & documentation
  • Microsoft office tools literacy
  • Open minded communicator and negotiator
  • Comfortable in a multi-cultural environment
  • Initiative and proactive approach
  • Efficient organization of daily work
  • Team player
  • Commodities Trading Experience
  • Basic understanding of Finance processes, and experience in managing Letter of Credit and Cash Against Document payment types
  • Exposure to executing orders and interacting with multiple parties cross-regionally

Education: Education/Qualifications:

  • Degree or equivalent working experience in Business or Supply Chain
  • Full command of English language, other languages a plus

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Start Date:
Contract Length:
Job Reference:
Job ID:

Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.

Create new Job Alert

Create a new Job Alert to make sure you see the best new jobs first!

Your search has been saved and has been added to your Job Alerts