Customer Service and Operations Manager

Posted 3 days ago by Glencourt Associates

Manchester, Greater Manchester
£26,000 - £27,000/annum + bonus package

Operations and Customer Service Manager


£27,000 + commission / bonus

We are looking for an experienced manager who is looking for a new challenge. The ideal Operations and Customer Service Manager will be an experienced retail manager, finding joy in challenging people management, Operations and Customer Service.


  • Experience providing outstanding customer service
  • Managerial experience in an Operational and/or Retail environment
  • Experience following processes and procedures
  • A “can-do” and positive approach and ability to lead by example
  • Superb team working skills, plus the ability to work autonomously
  • Good computer skills, with ability to use Microsoft Word, Excel and Outlook
  • Great communication, interpersonal and problem-solving skills
  • Excellent organisational skills, with a process-driven approach
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