We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading luxury brand. The role holders will provide world class customer service to prospective customers.

£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits

The role will involve working 5 days per week covering Monday to Sundays on a rotation basis, and there will be two shifts: 9:30am - 6:00pm and 12:30pm - 9:00pm.

Customer Service Advisor’s Core Duties

• Manage and screen incoming calls, and forward them on appropriately
• Welcome and greet customers
• Show customers around
• Present the products to potential customers and answer questions
• Support in the organisation of customer events and launches
• Provide logistical and administrative support
• Be professional and courteous at all times
• Oversee the tidiness and cleanliness of the studio

Customer Service Advisor’s Skills Required

• Educated to A-level standard (preferable)
• Experience working with premium brands; luxury retail, high end catering or hotels
• Experience in face-to-face customer care and premium hospitality
• Good team working experience
• Outstanding communications and interpersonal skills
• Confident and polished speaker
• Best-in-class customer service skills
• Ability to multi-task
• Driving licence (class B) and driven for over 2 years
• Ability to work 5 days per week covering Monday to Sundays on a rotation basis

Are you enthusiastic about the Customer Service Advisor job? Send us your CV in a Word format today.