CLIENT: Legendary Liverpool City Jeweller since 1979
LOCATION: Liverpool City Centre
This client is a multi-award-winning Family owned & operated Retail Jeweller
Their business incorporates a fully integrated Goldsmiths workshop that produces outstanding craftsmanship.
With a trading mantra which is to be bettered by no one and they create Bespoke Jewellery , Engagement & Wedding rings .
Additionally, their in-house artisans can repair , remodel, and create unique jewellery items to be custom fit to match each individuals wear desire.
You need to be incredibly specific when it comes to ensuring in-store displays are maintained, observing each manufacture planogram as will have been previously agreed.
Communication to customers needs to be clear, concise, and purposeful likewise with store colleagues and third-party suppliers (where permitted).
You will take the initiative at every turn to build and strengthen your store’s client base – so being a good administrator to ensure customer records and purchasing wish lists are ever ‘live’ and relevant.
The store will be sure to run seasonally relevant customer sales events where your attendance and zest for representing the store brand will additionally be very much required.
It maybe that within your current role you favour one spectrum of merchandise, but our client would share the philosophy that being able to sell across the entire store inventory is very definitely the way to build forward for the future.
It is a requirement that you have a retail/customer service career background, and it would be advantageous if you have already worked with watch and jewellery products.
Applicants that have already completed professional jewellery relevant training would be a tremendous advantage. For example, the National Association of Jewellers (JET 1 / JET 2) qualifications.
For those retail applicants yet to be sector associated – it is felt that should your experience to date embrace areas such as fragrance, cosmetics, fashion, or any other area of luxury products, you may have the transferability that this sector could embrace.
Within this sphere of store service – you need to be ever open to trade and product learning be this through in-store attendance of training schedules run by visiting suppliers or indeed taking the self-initiative to online manufacture learn.
Your operational standards in-store must exemplify the best one to one customer service standards – it is expected that you would always demonstrate client empathy ensuring any future transaction realises each client -held purchasing dream.
Operating in-store does require an observance to visual merchandising best practice – you are ever careful with securely presenting valuable merchandise ensuring it always remains safe and pristine.
You will be thrilled in having the responsibility to accurately appraise buyers as to all products point of difference and be it in person, online or even on screen you can quickly strike up a professional rapport.
As with any area of high-profile retail – business dress codes are expected to be observed reflecting the corporate standard in a professional and reassuring manner.
Right now, within the Independent Retail Jewellery sector – clients such as the above, which exclusively entrust their consultancy representation to us here at JML, really can make a future career difference to you - not tomorrow but today.
There is a keenness to invest in professional trade training to enhance your Jeweller credentials to the next level and in turn make your career vocation as fulfilling and as challenging as it deserves to be .
In the first instance please with deserved future optimism forward your personal CV direct to Jolyon here at JML.
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