Store Manager

Posted 07/06/2024 by Jolyon Marshall Limited

NR2, Norwich, Norfolk

Premier Independent Retail Jeweller

Attractive £ salary + a range of motivational company benefits / package enhancements


For over seventy years this beacon of Independent Retail Jewellery retailing excellence has serviced the fantastic city of Norwich spectacularly well.

Excitingly the business has recently been acquired by a differing but as well recognised Family Jeweller whose own enterprise continues to thrive, invest & grow.

Customers have correctly become accustomed to receiving exemplary service be they purchasing diamond & gemstone jewellery alongside popular jewellery & watch brands.

A rare & unmatched retail management opportunity now exists for that consummate Retail Leader looking for their next career defining challenge.

Job Role:

With retailing ever stepping forward its customer service proposition this appointee must be ever conscious that their store is in front of any market rival be they local, regional, or further afield.

It’s imperative that your leadership style is inclusive of all in-store & able to generate the best performance outcomes across every commercial indicator.

You’ll ever able to prioritise your focus across a myriad of ever-changing tasks, be it operational slickness, staff development across to local trade marketing initiatives that you may originate & implement.

There will be the need for close communication with your group colleagues elsewhere across this companies expending retail estate – here you can draw on learnt best practice whilst simultaneously imparting the successes that your store accomplishes.

Store standards be it personnel, merchandising, customer service are the bedrock of non-negotiable standards that you daily inspire others to abide by.

Once consistently in place there then becomes time to further embellish & stretch beyond to accentuate even further your store versus those who may choose to customer compete.


There is a need to have previously led a retail sales team to deliver extraordinary sales performance within a retail store setting.

Understanding of watch & jewellery merchandise would naturally be helpful although there are standout Watch & Jewellery trade personas who have transferred their talent from other equally sophisticated retail product areas.

The breadth of which is quite wide but in summary could be Fashion, Eyewear, Luxury goods, Fragrance, and cosmetics – the emphasis being on presenting a product proposition that is personal & requires careful thoughtful presentation.

It would be great if the successful appointee could demonstrate success in team building, encouraging store service levels that go above & beyond & can engender consistently best customer service endeavour whatever the future challenge maybe.

As with the merchandise that this store proudly represents you need to thrive equally on detail, be a thorough planner, be & expect from colleagues exceptional preparation to ensure that on your watch all are ready to trade to the optimum.


Undoubtedly a prestigious jewellery industry appointment that will afford the successful applicant a fine future platform from which to continue to career grow.

There is a real commitment from our client to continue to invest in their store personnel.

Site by site within their group – newness, retailing energy and nurturing those within are very much words of the moment – so apply to JML today & impact those you are ready like yourself to take the next step.

Contract Length:
Job Reference:
Job ID:
Less than 10

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