Customer Service Advisor

Posted a week ago by Page Personnel

Location:
Manchester, Greater Manchester
Salary/Rate:
£18,000 - £18,231/annum

As a Customer Service Advisor you will be helping customers with all aspects of their account via multi-channels in a timely and professional fashion.

Client Details

Our client is one of the largest and leading digital retailers based in Manchester. With a fantastic reputation they are now looking to expand their Customer Service team and grow their business with the right talent.

Description

As a Customer Service Advisor, you will be;

  • Handling inbound contact via multi-channels.
  • Resolving customer account queries in a timely manner.
  • Being a true ambassador of the brand, providing a exemplary customer journey.
  • Handling complaints and resolving queries in a timely and professional fashion.

Profile

To be successful in this role;

  • Experience within customer service, either face to face or telephone based
  • Great written and verbal communication skills
  • The ability to work collaboratively but also independently
  • Proficient use of MS Office packages

Job Offer

In return, our client can offer;

  • Pension scheme
  • Great working patterns, shifts between Mon-Sun 8am-8pm
  • 24 days holiday including bank holidays
  • Company discounts

Type:
Permanent
Contract Length:
N/A
Job Reference:
JN -082022-5706904_1659447277
Job ID:
217262005
Applications:
Less than 10

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