Retail Assistant

Join our Cook Family In Ditcot

Exciting New Shop Opening be part of something special

Flexible for full days or half days but will include some weekends

3 X 8hrs -

2 X 12hrs

3 Casual Staff as when required but will know shifts in advannce

Remarkable Service

• The customer is always more important than anything else you are doing.

• Create a friendly shop with a fun buzz, giving every customer a warm welcome.
• Offer every customer a taster and use it as an opportunity to talk about our food.
• Ask open questions and provide expert information about our food, as appropriate.
• Share information with the customer on new products, what goes with what, side dishes, serving suggestions, garnishes and so on.
• Keep yourself up to date with all our products, including how and where they are made. Understand what dishes suit which occasion – be an expert
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions
• Be a whizz on the till. Pack customers bags quickly and carefully. Give a gracious goodbye.
• Be thoughtful – help carry bags to car, entertain children, offer another basket. Do whatever you think appropriate to help the customer have a good experience.

Remarkable Business

• Know your shop targets and aim for them!
• We are a food business – make sure the shop always looks immaculate, clean and spotless.
• Make sure stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately. Use in store computer to record till data.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop and cash up.
• Checking in deliveries and placing orders.
• Ensuring paperwork is complete and accurate.
• Assist with stock taking as required.
• To follow the Health & Safety policy and to report anything which may affect team or customers wellbeing to the Manager immediately.
• Look smart with apron, and name badge at all times.

Remarkable People

• Support your Shop Manager and Team members by being an active part of the team, being willing to contribute and roll your sleeves up, and work together to create a remarkable shop.
• To complete all training in a timely manner