Facilities Manager (Soft Services)

Posted 10/06/2022 by Michael Page

£50,000 - £55,000/annum

Facilities Manager required to join a leading FM service provider to oversee soft services in a shopping centre in the South West.

Client Details

A leading FM Service Provider are looking for an experienced Facilities Manager to work within a large retail environment in the South West.


Reporting directly to the property management company, you will be responsible for Facilities Management (soft services) for a shopping centre based in Bristol overseeing, cleaning / housekeeping, security/CCTV, grounds, reception etc.

  • Total responsibility for facilities management services within the agreed annual budget
  • Managing, training, mentoring, and implementation of HR policies to achieve the best the on-site facilities services team
  • Monitoring of subcontractor's SLAs and KPIs
  • Review facilities supplier contract agreements and commercial terms and conditions.
  • Ensure Compliance, Health & Safety and Environmental legislation for the site.
  • Regular facilities update meetings with both client and site-based staff.


  • Minimum 5 years' experience working in a Facilities Management role (within retail would be beneficial)
  • Experience managing both hard & soft services (maintenance, security, cleaning, reception etc)
  • Relevant H&S Qualification (IOSH, NEBOSH etc)
  • Must be able to work on own initiative with a proactive and flexible attitude
  • Must have a smart professional appearance
  • Experience managing budgets
  • Able to demonstrate an understanding of high quality service delivery and their impact on this

Job Offer

  • £50,000 - 55,000
  • 25 days holiday + bank holidays
  • BUPA medical insurance
  • life assurance 4x salary
  • Pension contribution
  • Access to retail discounts
  • 40 hours per week - Mon - Fri 9am-5pm
Contract Length:
Job Reference:
JN -052022-5601903_1654881941
Job ID:

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