Store Manager

Posted a week ago by Fitness Superstore

CM2, Chelmsford, Essex
£28,000/annum + discretionary bonus up to £700 pm

The Role

We are currently looking for a permanent full-time Store Manager to manage the daily operations of our Essex store (Chelmsford) and have a team reporting to you.  This role reports to the Head of Retail.

The Store Manager will successfully run the store.  Working on the shop floor, you will be in constant contact with customers whether B2C or B2B.  The Store Manager will ensure that the team give great customer service as well as monitoring the financial performance of the store and ensuring maximum efficiency of the store operations.


As a Store Manager you will need to:

  • Ensure the store maximises profitability and meet sales targets and KPI’s, as you will have full accountability;
  • Manage and motivate a team for continuous increase in sales and efficiency;
  • Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
  • Ensure standards for quality, customer service and health and safety are met;
  • Respond to any customer issues promptly and efficiently;
  • Ensure that the store maximises sales opportunities;
  • Communicating with customers, the team, Head Office, senior management team, employees at other stores, etc. in person, over the phone, and by email;
  • Comply with regulations on store operations;
  • Monitor staff behaviour, attitude, and presentation to make sure they are a positive reflection of the retail store’s values;
  • Share product knowledge with customers and with store’s team members;
  • Inspire the team to do their best by being a role model and an authoritative example of their possible future with the company.


You will need:

  • At least 3 years management and sales experience;
  • To be able to deliver targets and drive sales growth;
  • Effective leadership and the ability to motivate others;
  • The ability to plan and prioritise workloads and delegate accordingly;
  • Customer focus;
  • The ability to multi-task and work under pressure;
  • A desire to work as part of a team to generate fresh and innovative ideas;
  • Excellent numerical skills;
  • Excellent I.T. skills;
  • Great communication skills;
  • Teamworking skills;
  • Enthusiasm;
  • Confidence;
  • To be very competitive in nature;
  • Positive attitude.

Comprehensive product training in preparation for the role will be provided. Excellence is recognised and rewarded with uncapped bonus earnings.

The Package

The basic salary is £28,000 + discretionary bonus up to £700 per month for a top performer.

Holiday entitlement is 20 days per annum (plus statutory bank holidays).

The hours are 40 per week and you will normally work 5 days a week on a rolling rota.

Being a retail sales role, the successful candidate will be required to work alternate weekends and bank holidays.


We are looking for candidates with a CV that proves they are a proactive manager with hands-on experience and are able to meet all the above requirements as well as provide examples of past successes.

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Store Manager
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