Customer Service Coordinator - 9-12 Month Contract

Posted a week ago by Elevation Recruitment Group

Sheffield, South Yorkshire
Elevation Recruitment Group are currently recruiting for a growing manufacturing company in their search for a Customer Service Coordinator based in Sheffield.

The successful Customer Service Coordinator will act as the first point of contact for customers and liaise between multiple departments to ensure deadlines are met and communicated in an efficient manner. The successful candidate will be supporting an existing team due to the requirement for maternity cover over a period of 9-12 months.

As a Customer Service Coordinator your responsibilities will include but not be limited to:

· Receiving and processing incoming sales orders and inputting them onto the in-house system to then communicate lead times and delivery dates back to customers.
· Running and generating quotes to then communicate these to customers.
· Processing and distributing credit notes where applicable.
· Managing all incoming queries, received via email and telephone.
· Liaising with internal stakeholders to ensure communication between departments runs effectively.
· General administration support to the wider team as and when required.

Requirements for the Customer Service Coordinator:

* Proactive and self-sufficient with the ability to learn quickly.
* Ability to demonstrate accuracy, attention to detail, numeracy and ability to prioritise effectively.
* Clear and concise communication skills, both verbal and written.
* IT Literate - full training on inhouse systems to be provided.
* Previous experience working within a fast paced manufacturing environment or similar.

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
Start Date:
1st March 2022
Contract Length:
9-12 Months
Job Reference:
Job ID:
Less than 10

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