Customer Service Advisor - Work from home - MUST HAVE EQUIPMENT

Posted a week ago by CCA Recruitment Group

Location:
Edinburgh
Salary/Rate:
£9.55/hour

Work from Home - Customer Services Advisor - must have your own equipment

  • Device: YOU MUST HAVE YOUR OWN LAPTOP - Windows 10 - 32bit min
    4gig min RAM
  • You will need to have a secured workspace area
  • A USB headset
  • Broadband speed of 7mbps or above

As a Customer Service Advisor, you will be responding to customer queries via telephone, providing a great experience for customers and taking ownership of their calls. We are looking for those with great energy and strong customer service experience.

Location: Home based

Salary: £9.55 per hour

Hours: 40 Hours per week between Mon-Sun between 7am - 11pm (5/7 days)

Start Date: January 2022

Training Duration: Up to 5 days

Requirements for this role:

  • PC skills, and the ability to navigate multiple systems competently, with ease
  • Strong verbal and written skills with the ability to show attention to detail
  • Ability to establish collaborative customer relationships in a fast-paced environment
  • A good attitude and the ability to interact with lots of different people
  • Professional and friendly telephone manner
  • A good consistent typing speed
  • The ability to take ownership of situations with positivity, resilience, and a dedicated approach

If you are interested and looking to apply, please send your updated CV and I will look forward speaking with you about this exciting opportunity!

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database.

Type:
Permanent
Contract Length:
N/A
Job Reference:
WFH/GC_1641891563
Job ID:
215526509

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