About Us

Fast & Fresh Restaurants Ltd are the Development Agents for Subway in Merseyside, Lancashire, Cumbria and Cheshire and also operate 11 Subway stores in the North West. We are looking to recruit an Operations Manager to oversee the operation of these stores.

Purpose of the Role

To contribute to the success of Fast & Fresh (Restaurants) Ltd through effective leadership of the operations teams in our Subway stores and growing sales.

Principle Accountabilities

  • Monitor store performance vs KPIs 
  • Utilise management information tools to identify opportunities to grow sales and profitability
  • Ensure adherence to company procedures and Food Safety and Health and Safety legislation
  • Develop a customer focused culture across the business
  • Effective communication of planned requirements and company news 
  • Implement and analyse marketing plans, ensure stores follow POS and Marketing guidelines
  • Motivate and lead the team,communicating best practice polices and procedures
  • Monitor recruitment needs to ensure stores are adequately resourced; carry out performance reviews/disciplinary procedures as required
  • Complete and review monthly/annual budget projections 
  • Be a brand ambassador at every level

Person Specification

  • Previous hospitality/retail management experience essential
  • Results-driven
  • Excellent customer service skills
  • Flexible
  • Effective coaching and motivational ability
  • Strong organisational and decision-making skills
  • Good communication skills, written and verbal
  • Ability to adapt to a changing environment
  • Knowledge of management practices and procedures.
  • Ability to establish effective working relationships with partners at all levels of the organisation.

What we offer

  • Competitive salary - £30-40k p.a. + OTE (dependent on experience)
  • Company Car
  • Mobile phone contribution
  • Free food on shift
  • Perks at work
Contract Length:
Job Reference:
Operations Manager
Job ID:

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