ICT Procurement Business Partner

Posted 4 days ago by Badenoch & Clark

Birmingham, West Midlands
£44,000 - £46,000/annum
Role Purpose:
Procurement and vendor management through the provision of end to end contract management for new and existing ICT contracts.

Outcomes - Procurement
*To lead the procurement of required ICT items or services and support the management teams to deliver those services to the business. This will include all aspects of procurement including production of procurement plans and management of the procurement aspects of those plans, such as tender documents, scoring matrices, risk profiles and other such documents as required.
*To be responsible for making independent decisions and recommendations on best purchasing practices, in line with the business' needs and industry standards.
*To manage and develop th Approved Suppliers Lists by ensuring timely reviews of contacts and continued/sustained delivery of quality goods and services that support the functions of the organisation.
*Renewal of existing IT contracts, management of day to day supplier relationships, supplier performance management, supplier exit, contract management of service and exit and decommissioning.
*To correctly assess client requirements at all levels for goods and services and provide expert procurement advice, ensuring best purchasing practices and recommendations on the commercial and risk implications.
*Produce pipeline plans for the procurement of items and services in your area, including renewal timelines, new projects and procurements, identification of potential savings or cost avoidance, leverage of suppliers or rationalisation of suppliers to add greater value, in line with team and business objectives.
*Ensure contract sign off is achieved through the correct internal channels.

Supplier Relationship Management
*Manage existing and new supplier relationships to include supplier performance management, leading service reviews, lead on service improvement and continuous improvement initiatives (with the delivery team).
*As part of ongoing review of suppliers' performance, undertake commercial reviews and initiate service improvement plans if required, work with finance to ensure payments under the contract are properly made following milestone review and sign off or delivery.
*Leverage stronger working relationships with key or strategic suppliers to ensure services are delivered as per our contract agreement but also any added value can be delivered via the relationship.
*Understand the suppliers' capabilities so that existing supplier relationships can be leveraged thus containing procurement costs.

Contract management
*Ensure both the supplier and the customer dependencies are being met and manage any deviations from the agreement, through the use of deliverables and obligations matrices.
*Advise the business teams on contract terms and their meanings and relevance, respond to business queries around contractual terms (supported by legal where required).
*Ensure the contract change process, including renewals, is followed and understood by the business.
*Work closely with the project or BAU teams to ensure they fully understand contractual customer dependencies and commercial terms prior to contract award and signature.
*Management of the contract database and overview of the Procurement inbox

Team support
*The Procurement Business Partner will support the requirements of the business in relation to procurement contract and vendor management, working closely with team members to ensure the team delivers a quality end to end service.

Customer Relationship Management
*Build strong and trusted working relationships with our internal clients.

Knowledge, Skills & Experience:
*Strong experience of leading the procurement of and management of ICT contracts including those of a complex, technical nature.
*Strong commercial management skills
*Extensive experience in research, planning and analysing suppliers for strategic and tactical purchases
*Proven experience of managing and developing 3rd party supplier relationships, ensuring commercial risk and analysis profiles are fully understood.
*Proven experience of interpreting contracts (with legal support where required).
*Ability to analyse and interpret complex issues and present them in a clear and concise written form.
*Experience of working with suppliers to continually improve services.
*Articulate with good communications skills, capable of dealing at a business level with senior managers, key customers and key suppliers.
*Ability to solve problems creatively and effectively
*Experience of reviewing contracts to break down deliverables and obligations and to enable a recommendation on areas where savings can be made, or services delivered more efficiently
*Strong negotiation skills
*Experience of coaching and mentoring others
*Member of the Chartered Institute of Purchase and Supply or Studying towards.

*Degree or equivalent qualification.
*Proven Microsoft and cloud services experience
*Proven experience of monitoring provider performance against SLAs and KPIs.
*Proven experience of on boarding new suppliers and implementing the agreed governance model.
*Proven experience of inputting into service improvement plans.
*Proven experience of managing supplier exits.
*Project Management skills.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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Start Date:
Contract Length:
Job Reference:
JN -112021-221432_1637837965
Job ID:
Less than 10

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