German Speaking Customer Service Administrator

Posted a week ago by Naylor George Recruitment Limited

Nottingham, Nottinghamshire

German speaking Customer Service Administrator

Exciting opportunity for strong administrator with great customer service skills who can speak German fluently to a native-level to take on this newly created German speaking Customer Service Administration role that is being offered on an FTC contract until June 2022.

As German speaking Customer Service Administrator you will be actively supporting a vibrant, fast paced customer service team.

Duties include:

  • Order management
  • Following up claims and investigating disputes
  • Helping to resolve queries on orders and returns
  • Providing general support of any admin enquiries
  • Assisting on the phone lines as necessary

You will be expected to build sustainable relationships with customer service team members and internal stakeholders and ensure timely communication in-line with customer service expectations and brand objectives. It is essential that you have the best interests of the Customer and Company at heart when handling and resolving all issues.

The successful German speaking Customer Service Administrator will possess first class admin and customer service skills and ideally have worked within a wholesale / manufacturing / distribution environment and therefore possess an understanding of supply chain activities, particularly order management.

Suit upbeat and enthusiastic administrator who is well organised, methodical, accurate and a great team player.

You must have a good knowledge of MS Office to include intermediate Excel and Teams. Experience of SAP would be an advantage.

Native-level German essential,

Naylor George is a recruitment agency working on behalf of a client. We aim to contact all suitable candidates within 2-3 days. Unfortunately, due to the high volume of response we receive we are unable to provide individual feedback to applications that haven't reached the shortlist - we do however wish you all the best in your search for a new job.

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