Area Operations Manager

Posted 16/11/2021 by Blakemore - Philpotts

Birmingham, West Midlands (County)

You will join us as Area Operations Manager and will be making sure that the day to day and long-term business strategies are met for each store to drive sales, reduce costs and exceed targets. Driving the business forward by developing a great team focused on delivering the best customer experience for both corporate and walk in customers, exceeding profit targets through creating a culture of continuous improvement.

Area Operations Manager Responsibilities:

- Provide insightful assistance with budgeting and forecasting for each store

- Conducting regular store visits/audits to ensure processes and standards are maintained

- Monitoring sales strategies and implementation per store, identifying coaching, development and sales support needed to achieve targets for both corporate and walk in sales

- To work with the store management to ensure keen Brand marketing and strong relationships with local businesses to be the ‘go-to’ destination for any event/meeting catering

- To maintain and support a motivated and empowered team through a positive and open leadership style

- To use relevant processes and policies to control the security of people, stock and cash and ensure compliance with health and food safety legislation

- To identify and implement opportunities to enhance and market the product range in conjunction with the Trading department

- To effectively launch new products following evaluation

- To review and amend product presentations per store to ensure maximum sales impact (including the use of effective and accurate POS)

- To ensure staffing levels are sufficient to meet projected sales targets (in conjunction with Store Managers)

- Recruit high quality managers and colleagues into the business to ensure a culture of outstanding customer service, through effective training, development and progression of staff

Financial Responsibilities

- Assist with the control of costs in line with agreed targets

- Adherence to cash and stock control policies, ensuring and assisting others to do the same

Area Operations Manager Requirements:

- Previous management experience in a food service/catering environment (or similar)

- An understanding of budgets & targets and the ability to assist in working to deliver and improve them.

- Some understanding of health and food safety and legislative responsibilities of a food environment

- Some experience to team development and business development

- Ability to contribute ideas for driving the business and its team forward

- Ability to provide leadership, direction and motivation to teams

- Excellent communication skills and the ability to build strong working relationships

- Ability to use logic and creative thinking to solve problems and make decisions

What's in it for you?

- Develop your skills and capability in a highly supportive and multi-diverse culture

- Outstanding Training & Development

- Gain hands-on experience in a high volume, fast paced company

- Generous staff discount

- Proactive promotion of internal candidates

- Excellent benefits package including:

- Early access to your pay through ‘EarlyPay’

- 24/7 access to your payslips and Rotas via HR/Payroll portal

- 10% Staff Discount in our SPAR stores

- Access to our colleague benefits scheme which offers a wide range of high street retail, holiday & leisure discounts

- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme

- Company Pension Scheme

- NEST pension scheme

- Extra Holidays - Purchase Scheme

- Long Service Awards (e.g. 25 years service is £500 in vouchers and extra 4 weeks paid leave)

About Us:

Established in 1985 in Chester, Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens, from individual sandwiches & salads to complete meeting and events catering options for morning, noon & night, whether it be a breakfast meeting, lunch meeting or evening reception. With locations throughout the UK, we are committed to providing our customers with quality food and a high standard of customer service.

Location: Field Based
Contract Type: Permanent
Hours: Full Time
Salary: £30,000 p/a plus company car, bonus and excellent benefits

Closing date for applications: 15th December, 2021

You may have experience of the following: Operations Manager, Operations Management, Facilities Manager, Continuous Improvement, Retail Operations Manager, Project Manager, Area Manager, Project Management, Retail Manager, Foodservice, Retail, etc.

Ref: 104 700

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