Maintenance Program Manager - Instore Marketing

Posted 6 days ago by Glencourt Associates

Manchester, Greater Manchester
£38,000 - £40,000/annum

Our client delivers in store campaigns and maintenance contracts for leading brands.

A Program Manager to join their leadership team and oversee the helpdesk and dedicated field team that provide maintenance solutions for a fast paced client nationally.


• Forward demand planning and workload forecasting.
• Build successful and professional relationships with our people, partners, and clients.
• Determine best resources required to support department workload.
• Provide reviews and forecasted activity and resource plans.
• Lead the maintenance team to achieve operational KPI’s for quality and on-time delivery.
• Lead the maintenance team to achieve client SLAs.
• Drive a customer focused approach to the maintenance program.
• Contribute creative solutions to maintenance challenges.
• Identify opportunities to add-value to customer relationships.

You will need:

• Proven experience in leadership and coaching.
• A team player and willingness to get stuck in.
• Experience of people/ HR policies and processes.
• At least 6 years of professional/services project management.
• Experience of working with third parties, i.e. contractors, marketing agencies and manufacturers.
• Experience using and deploying Technical Systems/ Software.
• 2+ Years People Management Experience.


Contract Length:
Job Reference:
AY - 4087
Job ID:
Less than 10

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