Matchday Retail Assistant


Brighton and Hove Albion Football Club have an exciting opportunity for a Matchday Retail Assistant to join their team.

Location: American Express Community Stadium, Brighton

Salary: £9.50 per hour

Hours: Zero-hour

Job Type: Worker agreement

Deadline Day: 16th June 2021

Matchday Retail Assistant – About Us:

Brighton and Hove Albion Football Club are proud that our elite teams compete at the highest level of football in England, those being the Premier League, and the Women’s Super League. Our home; the spectacular 30,000+ seater American Express Community Stadium hosts in the most parts, our Premier League journey whereas Broadfield Stadium, with a capacity of over 6,000, hosts mainly, our Women’s Super League journey. We are thrilled to have our two elite teams competing in the very top respective divisions of English football.

Matchday Retail Assistant – The Role:

Brighton & Hove Albion are recruiting for a pool of Matchday Retail Assistants to come and join the team. We want to create legendary experiences for every guest or fan that enters our spectacular stadium, and we do this with our energetic and passionate retail team. 

Matchday Retail Assistant – Key Responsibilities:

You will play the part in ensuring our fans experience a great day out at the Amex Stadium when coming to watch a match. It will be your responsibility to provide excellent customer service and to deal with general enquiries from customers. Part of the role will also include replenishing stock, processing payments and providing advice on products.

We will require you to work all home matches which will run from August 2021 to May 2022. We welcome applications from season-ticket holders as some of the shifts would be before the match and would finish in time for kick-off.

Matchday Retail Assistant – You:

We need someone who can deliver the highest level of customer service to ensure our customers have a great customer experience. The successful candidate must have previous experience and knowledge of working within a retail store and it would be beneficial to also have experience of cash handling.

Matchday Retail Assistant – Our Values:

- Treat People Well

- Exceed Expectations

- Aim High, Never Give Up

- Act with Integrity

- Make it Special

Matchday Retail Assistant – Benefits:

In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but not limited to:

- Free parking near site

- Local travel discounts

- Discounts at the Club’s superstore and website

- Club pension scheme (if eligible)

- Discounts and benefits for local businesses

Matchday Retail Assistant - Disability Confident:

Brighton and Hove Albion Football Club are proud to be a disability confident employer who are committed to supporting candidates with disabilities throughout our recruitment and selection process. If you require any reasonable adjustments to support your application, please do not hesitate to get in touch with a member of our People and Culture team.

Matchday Retail Assistant - Equality Statement:

Brighton & Hove Albion Football Club celebrates and values the diversity brought by employees, potential employees, casual workers, potential casual workers, players, potential players, applicants, supporters, participants on community programmes and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

Matchday Retail Assistant - Safeguarding Statement:

Brighton & Hove Albion Football Club and Albion in the Community are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to share this commitment.

To apply for this exciting Matchday Retail Assistant opportunity, please click ‘Apply’ now to be redirected to our website.

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