Brighton and Hove Albion Football Club have an exciting opportunity for a Customer Service Retail Assistant to join the team.
Location: American Express Community Stadium, Brighton
Hours: 37.5 hours per week
Job Type: Full Time, Permanent
Deadline Day: 16th June 2021
Customer Service Retail Assistant – About Us:
Brighton and Hove Albion Football Club are proud that our elite teams compete at the highest level of football in England, those being the Premier League, and the Women’s Super League. Our home; the spectacular 30,000+ seater American Express Community Stadium hosts in the most parts, our Premier League journey whereas Broadfield Stadium, with a capacity of over 6,000, hosts mainly, our Women’s Super League journey. We are thrilled to have our two elite teams competing in the very top respective divisions of English football.
Customer Service Retail Assistant – The Role:
Are you looking to join one of the Souths leading Premier League football clubs? Yes, will continue reading! Brighton & Hove Albion FC are recruiting for a full-time Customer Service Retail Assistant to come and join the team and deliver a fantastic retail experience for our customers at our flagship retail superstore and all other sites we operate at.
Working within the retail team, you will be responsible for handling and assisting with public enquiries, advising on products, and upselling where possible. You will work across 5 days a week generally between the hours of 8am – 6pm. Due to the nature and the demands of the role, the successful candidate will need to be flexible with regards to working hours which will include at least one weekend day and all home matches.
Customer Service Retail Assistant – You:
We need someone who can deliver the highest level of customer service to ensure our customers have a great customer experience either in person or via the telephone.
The successful candidate must have previous experience and knowledge of working within a retail store, experience of stock control systems and EPOS systems. It would be beneficial to also have experience of cash handling.
Customer Service Retail Assistant - Our Values:
- Treat People Well
- Exceed Expectations
- Aim High, Never Give Up
- Act with Integrity
- Make it Special
Customer Service Retail Assistant – Benefits:
In return for your hard work and commitment to us, you will receive a competitive reward package which will include, but not limited to:
- Free breakfast & lunch (fantastic healthy and tasty food provided by our inhouse chefs)
- Free onsite parking
- Local travel discounts
- Discounts at the Club’s superstore and website
- Health benefits including eye care
- Group life protection
- Club pension scheme
- Discounts and benefits for local businesses
Customer Service Retail Assistant - Disability Confident:
Brighton and Hove Albion Football Club are proud to be a disability confident employer who are committed to supporting candidates with disabilities throughout our recruitment and selection process. If you require any reasonable adjustments to support your application, please do not hesitate to get in touch with a member of our People and Culture team.
Customer Service Retail Assistant - Equality Statement:
Brighton & Hove Albion Football Club celebrates and values the diversity brought by employees, potential employees, casual workers, potential casual workers, players, potential players, applicants, supporters, participants on community programmes and customers and believes the Club benefits from engaging with everyone from a variety of backgrounds, thus allowing it to meet the needs of a diverse population within a multi-cultural society. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Customer Service Retail Assistant - Safeguarding Statement:
Brighton & Hove Albion Football Club and Albion in the Community are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all staff and volunteers to share this commitment.
To apply for this exciting Customer Service Retail Assistant opportunity, please click ‘Apply’ now! We also have matchday retail roles that you can find on our club website.
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