nkd ( ) is looking for an experienced and adept Salon Manager for our Nottingham city centre beauty salon. Already a busy, successful and multi award-winning business in our 11th year of trading with a second branch in Leicester, it is now our intention to take nkd to the next level, for which reason we are looking for a "next-level" candidate to help and join us on this journey.
Summary of Position:
The Salon Manager is accountable for the overall performance, operational management, and commercial viability of nkd Nottingham.
This involves meeting weekly salon revenue targets which will be achieved primarily by ensuring that the “5 Steps to Success” are followed with every client. Checklists are also in place to help with this. When followed, these checklists act as a blueprint for the smooth operational day-to-day running and commercial success of the business.
The Salon Manager will recognise the importance of a harmonious, happy and performance-driven working environment for her team, which in line with the company’s overall HR ethos, means rewarding everyone for their successes and keeping them accountable when standards and/or targets are not met. In addition, the Salon Manager will uphold and be the champion of the nkd customer service & brand standards in Nottingham.
The position requires some Front of House presence, from where the optimisation of the appointment book and day-to-day implementation of the 5 Steps to Success can be monitored and managed.
*** Please get in touch if you are interested in seeing the full Job Description for this role or if you have any other questions you would like to ask before formally applying. ***
Advertised salary is £27,000 p.a. In non-covid times, sales-related bonuses will also apply (we like all other businesses in our sector are facing challenging times. Once salon life, and trading levels, returns to normal, sales-related bonuses will kick back in).
nkd ( ) was founded in 2009 with a very clear mission – to provide high-quality waxing treatments to men and women in a professional and clean environment. We particularly specialise in the delicate art of male and female intimate waxing, so from Brazilians and back waxes to Hollywoods and half-leg waxes, at nkd we really have seen – and done – it all.
We also offer a range of the latest lash and brow treatments from our in-house lash & brow bar with the same level of specialist skill and advice. These treatments include eyebrow threading, HD Brows, Henna Brows, Lash Lifting, and lash & brow tinting.
In 2016, nkd ( ) Nottingham was voted Best Large Salon in the Midlands at the Professional Beauty Regional Awards.
In 2018, nkd ( ) Leicester was voted Best Boutique Salon in the Midlands at the Professional Beauty Regional Awards.
In 2017, 2018, 2019 and 2020, nkd ( ) has reached the finals of the Employer of the Year" category in the Professional Beauty Awards, which we believe is a reflection of the strong and supportive management and leadership culture we have instilled throughout our company.
What we Ask from You
The core values which we expect our whole team to display at all times are as follows.
nkd therapists are not run-of-the-mill beauty therapists. We are experts and masters of our trade and we take every opportunity we can with our clients to demonstrate the level of skill and knowledge that we possess.
We believe that every client has the right to feel comfortable and confident in themselves. That’s why everyone is welcome at nkd. We’re equally open-minded and supportive of our colleagues and workmates.
We believe that every customer is a VIP and that our service should reflect that. Professionalism runs through every aspect of the client journey and every action that we, as representatives of nkd, make.
We’re passionate about the nkd brand and offer and the reasons behind why we do what we do.
If you think you can contribute to the next stage in the nkd journey as our new Nottingham Salon Manager, we would love to hear from you. Please send us an up-to-date CV together with a covering letter, telling us about your current circumstances.
Job Types: Full-time, Permanent
Salary: £27,000.00 per year
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