You must have previous electrical wholesale experience and be able to develop and satisfy the customers' requirements quickly and efficiently.
You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.
Your busy day will include
Extensive and high levels of customer service
Handling enquiries and advising on product lines.
Preparing customer quotations
Updating customer terms
Progressing orders - promoting special deals
Proactive upselling on trade counter
Placing orders with suppliers
chasing purchase orders
Cancelling picking notes and sales registers
raising and chasing credit notes/debit notes
Use of computer system including
o quotations, enquiries, picking notes, back orders
Ad hoc duties as required
Strong communication skills (written and oral)
Computer literate (inc Microsoft Office)
Coping with pressures and setbacks
Personal Qualities Required
A hard working polite team player.
A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time.
Should be punctual, well presented and like to operate in a clean and tidy manner.
Positive with a friendly "can do" attitude.
A good listener who is keen to learn, develop new skills and "get on" in the business.
Thoughtful and resourceful, someone who enjoys solving problems.
Real ambition and a desire to succeed would be beneficial as the role offers excellent opportunities to progress in the future.
Generous bonus based on profitability of branch.
Monday to Friday, Core hours: 8 to 17.30 (1 in 4 sat 8.30 - noon)
•trade counter, customer service, retail, electrical wholesale
•Telesales, internal sales, lighting, trade counter
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