Customer Service Advisor

Posted a week ago by Machine Mart

£19,563 - £20,850/annum

Please note that all face to face interviews will be carried out with strict adherence to COVID-19 safety precautions and measures. These will be shared with you at point of invitation.

We currently have an exciting opportunity for the right candidate to join our dedicated Customer Service team based within our Head Office 

Working closely with the Service Department you will be responsible for First Time Resolution problem solving, maintaining accurate records and creating accurate documents, report possible quality issues and ensuring a high quality of work is maintained.

As well as excellent attention to detail you will need a friendly helpful attitude and confident telephone manner as you will play a vital role in communicating with our customers and our Service Department.

Experience in a similar role is preferred, however you will be trained on all aspects of our internal in-house systems. 

You will however need to be confident in both using and creating both Microsoft Excel and Word documents.

  • Accurate & conscientious
  • Helpful & Friendly 
  • Knowledge and abilities using Microsoft Excel

If you can answer yes to all the above this could be the role for you, apply today.

Hours: Monday to Friday 8.30am – 6pm

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