Counter Sales Manager

Posted 19/04/2021 by Aztec Resources

Bristol, City of Bristol
£28,000 - £35,000/annum

My client, based in Bristol, are a manufacture of landscaping products with customers spread across the UK. They are looking for a experienced Sales Counter Manager to join their team.

This is a unique sales position combining light side building products and hard landscaping. The successful candidate will be responsible for managing the sales counter.

Some of the duties will include:

  • Responsible for all aspects of trade and retail sales
  • Grow Sales / Margin year on year and produce or have input on yearly budgets
  • Line management of Sales Team implementing KPI’s / objectives and Performance improvements in conjunction with Internal Sales Manager
  • Management of sales phone lines, ensure answered in a speedy manner, customers greeted appropriately – customer service levels are high/maintained
  • Management of Team absence / holiday requests
  • Ensuring regular reviews / 1:1’s with staff and Implementing and performance improvement plans where relevant
  • Produce monthly staffing rota in a timely fashion (including providing cover for other branches), ensuring that adequate staff numbers are in place
  • Responsibility for keeping the desks, counter areas and both showroom and sales area clean tidy and organised, samples, brochures price lists stocked.
  • In conjunction with Stock manager agree responsibility for placing supplier orders of specified product ranges
  • Hold weekly team “tune up” meetings, where managers from other departments may need to attend
  • Potentially become an out of hours alarm centre contact
  • Key Holder
  • Responsible for daily takings, refunds, float, daily cashing up and reconciliation.

Summer hours

  • Monday to Friday 07.00 to 17.00
  • Saturday 07.30 to 16.00
  • Sunday 10.00 to 16.00

Winter hours

  • Monday to Friday 07.00 to 17.00
  • Saturday 08.00 to 13.00
  • Holidays 21 days holiday for first year increasing to 25 days after 1 years service plus Bank Holidays.
  • Bank Holiday work may be required.

The ideal candidate

  • Experience within the Builders Merchant/ Landscaping sector
  • Management experience
  • Previous Sales Counter/Trade counter experience
  • Excellent customer service and communication skills
  • Must have the ability to interact with customers in the showroom
  • Excel and Word knowledge is advantageous.

My client is looking to fill this role asap. The starting salary is paying up to £35,000 pa for the right candidate.

For more information, please contact Jo Piper.

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