Can you provide excellent customer service training?
Are you self motivated and energetic?
Due to growth our client is looking for a Retail Trainer to provide coaching and training on an ongoing basis and to inspire their Aberdeen customer service advisor to understand what excellent service is and how to use that to achieve success.
As a Customer Service Trainer you will need to be motivated and enthusiastic, whilst having fun. In a role where no two days are the same you would be tasked with the following:
* Ensuring the delivery of excellent customer service to meet customer expectation and achieve store set KPI's
* You will be opportunistic when it comes to increasing sales to increase sales
* Ensuring every customer leaves the store happy in order to retain customers.
To be considered for this role you would need to have coaching / training experience (particularly in the retail industry), and you would need to be able to demonstrate the following:
* Proven to design and conduct ongoing training plans
* Proven track record of achieving set KPI's
* Have your own vehicle
As a Customer Service Trainer you will be work 5 out of 7 days (Mon - Sun) and be offered a generous salary of £27K plus various benefits.
This is a great opportunity for someone looking to further start a career in retail management in an industry that continues to push the boundaries.
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