Blue Whale Spa currently are looking to recruit an experienced Branch Manager for our Sales Showroom, Service and Distribution Centre in Edinburgh, Scotland.
About the role
A key member of the Management Team, you will be responsible for delivering exceptional levels of Customer Satisfaction through operational experience, with the ability to lead a multi-functional team including, Sales, Business Development, Showroom Facilities Management, Warehousing, Inventory and Distribution to service our B2C and B2B customers, supporting our evolving showroom network.
Taking care of the day to day running of the site, you will drive the operational business through continuous improvement and learning methods, having the ability to create, develop and implement initiatives that give a ROI and deliver added value with a focus on our people and customer satisfaction. Health, Safety and Wellbeing are our first priorities and you will assure this while meeting our overall targets and KPI objectives in sales, service, productivity, quality, security and cost efficiently, ensuring full legal and operational compliance.
With the ability to adapt in an unpredictable environment, you’ll have proven ability to ensure all training and development needs are met, and will make certain cross-functional team working, at both lower and strategic levels. You’ll ideally hold a management degree or equivalent, with a financial / business qualification and have excellent proven people management skills.
Above all, you’ll be an effective relationship builder, commercially focused and have excellent IT Skill
Blue Whale Spa is the UK market leader in the design, manufacture and installation of Hot Tubs, Spas and Specialist Pools, our mission is to bring health and well-being to your home.
Please refer to the Full Job Description and Person Specification upon completing your application
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