Branch Assistant Featured

Hours: Monday to Friday 07:30 - 16:30 and every other Saturday 08:00 ? 12:00 (40 hours per week)

As a Branch Assistant you are responsible for assisting the manager in the deliveries and sales of your branch. You will work alongside your trade counter colleagues undertaking tasks as directed, including but not limited to; loading/unloading, picking stock, delivering stock and serving customers. You will be expected to comply and follow all company policies and directives and look to progress your knowledge. You will also be required to drive in this role and help with deliveries.

Key Accountabilities:

Assist the manager in the development, plans and sales strategies for your branch that ensures the attainment of maximising company sales and profitability in accordance with company policy. Ensure that your branch achieves or surpasses any targets and budgets set in accordance with the group policy.

Assist in the development and implementation of sales, development and marketing plans as required.

Be able to identify, pick, load and deliver product in a timely and professional way.

Unloading, checking, picking, and loading deliveries

Provide cover in the absence of the manager/assistant.

Assist in staff reviews, training and activity performance.

Ensure best practice at all times.

Maintain accurate records of sales, deliveries, vehicle checks reports as required.

Promotion of good housekeeping and keeping the branch in order.

Promotion of the highest levels of customer service and ensuring a top customer experience at all times.

Adhere to all company policies, procedures and business ethics codes and help ensure that they are communicated and implemented within the team.

Other duties as assigned.

Key Experiences and Skills Required:

Promote a culture where all staff meet or exceed all activity standards.

Set examples for trade counter staff in areas of personal character, commitment, organisational and selling skills, and work habits.

Demonstrate the highest levels of customer service

Maintain contact with all your customers, and continually prospect for new ones.

Liaise and cooperate with all work colleagues within the company, group and wider Epwin community.

Must have full driving license

Desirables Skills, Qualifications and Experience Required:

Good local Knowledge, and knowledge of the local road system.

Full UK driving licence

PC Literate

Able to listen and follow instructions

Ideally some knowledge of the construction industry

Able to work well within a close team environmentPersonal Attributes:

Reliability - consistent, clear, integrity, enthusiastic, trust worthy

Level headed - Able to deal with problems in a calm and methodical manner

Local knowledge of customers and the local area

Physically fit

Team player, flexible with a 'can do' attitude