Senior Sales Assistant

Posted by Graham 29/07/2020

Lowestoft, Suffolk

We have an exciting opportunity for an enthusiastic and customer focused Senior Sales Assistant to join our Graham Lowestoft branch. We're a vibrant and successful team, who work hard to offer a great level of service. With so many opportunities to learn about our industry within a busy business, now is the perfect time to join the team to help take us to the next level.

Here at Graham, we put our people, colleagues and customers at the heart of everything we do. From personable and approachable customer care to only the best commercial offerings, we take pride in maintaining a family feel present since the day the business began. So if you're looking to be part of our family and help maintain Graham's reputation as the Best Local Plumbers' Merchant around, then this is the opportunity for you!

What impact will I have in this role?

As a Senior Sales Assistant with Graham, you'll be a major team player in the branch, developing sales with our customers and maximising profitability over the phone and at the trade counter. Every day is a little different, so you'll also play a part in supporting the warehouse, organising customer deliveries and ensuring the branch continues to provide the excellent level of service we're known for.

Your key day-to-day duties as Senior Sales Assistant will include:

  • Building successful working relationships with customers, face to face and over the telephone, to help identify opportunities and drive sales growth for your branch.
  • Carrying out all cash transactions, refunds and till processes accurately and in accordance with branch procedures.
  • Supporting the warehouse by helping to unload deliveries, picking goods for customers and organising deliveries from suppliers.
  • Ensuring every Graham customer receives top quality customer service.

What kind of person and skills are you looking for?

At Graham, we pride ourselves on giving our customers the best possible service, but that can only happen if we have people with the right attitude working for us. We want to recruit talented people that align well with our values and way of working; this means that we are open to applications from all Saint-Gobain businesses and would welcome you to apply if you can demonstrate the following key skills:

  • Highly flexible and reliable team player, with a willingness to listen and develop.

  • A positive and enthusiastic can-do attitude, always working to best meet the needs of our customers.

  • A good communicator, able to innovate and bring fresh ideas to the business.

  • Excellent IT skills to match the increasingly digital demands of our customers.

  • Plumbing and Heating experience - desirable, though can be trained.

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen

SAINT-GOBAIN ENCOURAGE AND WELCOME DIVERSE APPLICATIONS AND ARE COMMITED TO SUCCESS THROUGH OUR DIVERSE COLLEAGUE COMMUNITY. We're committed to equal employment opportunity regardless of ethnicity, colour, race, religion, national origin, sex, gender identity, sexual orientation, age, citizenship, marital status, disability, neurodiversity, taste in music, fashion sense or any other characteristic that makes you unique. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.

On occasion we need to close advertisements earlier than expected, we therefore strongly encourage you to make your application promptly to avoid disappointment.

AGENCY? Please note that we have our own recruitment marketing and search functions alongside an already agreed set of agency partners and will not accept any third party CV's/Applications from anyone unless invited to do so. Saint-Gobain accepts no responsibility for any fees related to unsolicited resumes.

GDPR - You will find information on our privacy notice here: (url removed)

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