The post holder must, at all times, carry out their duties and responsibilities to comply with policies/procedures
Monitor and operate the CCTV cameras and associated equipment in the CCTV Control Room.
To respond to all incidents, taking ownership of the situation through to its natural conclusion to both client and management satisfaction
Effective communication with the Client, Operations Manager, Security Shift Manager and Security Teams and escalate any issues as required or necessary
Issue of access passes, keys & radios and ensure that the issue logs are kept up to date & report any anomalies to the Security Shift Manager
Carry out varying administrative tasks as directed by the management team
Carry out CCTV checks, camera audits and functionality checks of CCTV recordings
Action access control requests from the Intercom at varying entry points on the estate
Maintain the daily occurrence log (DOB) to ensure all incidents and occurrences are up to date
Be conversant with all life safety systems and assist in responding to all emergencies promptly
Action and communicate fire alarms as received in the security control room
Ensure officers are on post and that positions are not down manned without authorisation.
Carry out daily inspections of security personnel to ensure all passes are worn and uniform standards meet the site and company standards.
Follow protocols for maintain the security of the CCTV Control Room and its facilities.
At all times the post holder must maintain and respect the security and sensitivity of the service. Comply with the adopted Code of Practice and service operational procedures at times, breaches of which will result in disciplinary action being taken.
Any other duties which are equal or similar to the responsibility level and the grade of the post
Ensure accurate records are maintained of all equipment, including Radios, patrol devices and ensure that all officers on the site are correctly equipped.
To manage and organise all onsite duties, so that operational needs are met
Operationally assist and support the Security Team as required - Organise Security to attend to alarm activation' and incidents on shift
Ensure a thorough handover is conducted with the Controllers of the previous shift.
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