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Retail Operations Manager
Salary £50000 - £60000 plus car allowance and bonus
This is an excellent opportunity to join this global leader in Consumer Electronics in their new experience store. This is an outstanding environment and they are looking for someone to be part of the innovations that are going to make a real difference. They are looking for someone to join them on this innovative journey. Based between offices in Surrey and London, you will lead the strategy by introducing new initiatives, communicating the benefits of the products to current and future consumers’ lives. Our team is on a mission to transform physical retail and introduce omnishopper solutions that improve the customer journey.
You will be an experienced Retail Operations Manager with a results driven forward thinking approach who can demonstrate an achievement history in a successful retail environment.
The successful candidate will be joining a newly formed team, who are working with the ultimate goal of developing the best experience possible and this role will be paramount to the success of our vision.
You will be dedicated to ensuring that the store is operationally sound, showcasing all product categories and delivering against the vision. This person will be supporting the Head of Operations to deliver this inline with the OPEX budget. You will represent the larger Operations team supporting all requests the business demands on the Showcase environment
Deliver timelines and plans for all product launches that can be shared with Central GTM (go to market) functions, ensure the team maintain and develop a merchandising database ensuring we have accurate real-time records of planograms across every product category
Support the Head of Operations by being responsible for the sign off of all furniture and POS requirements for GTM activities, drive operational efficiencies within our furniture procurement process and to manage our service partners to deliver high quality services ensuring the store furniture is optimised. Liaise with the communications and reporting functions within the team & around the business ensuring they are aligned in all activities. Manage the mystery shop program, liaising with internal stakeholders to ensure all activity is landing with excellence
Work with various teams at Head Office to ensure all tools and systems are operationally sound.. Build strong relations with finance, taking full responsibility for the teams financial controls and OPEX planning. Collaborate with the marketing team to ensure all programme planning is operationalised and measures for ROI are in place
As part of your role you will produce plans for all GTM activity within the store and execute this plan alongside the in store team, working alongside Store General Manager to execute operations requirements in store as part of the Head of Operations strategic plan
· Manage spend (retail marketing production & maintenance) within the OPEX budget
· Manage all planograms, display stock and product security
· Ensure all operational systems are functional (MPOS, QMS, etc.)
o Contract management process (both internal and external)
o SAP control (OPEX spend)
o PO Raising
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Novation Solutions Ltd
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