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Branch Manager ( Trade / Retail )
Our Birkenhead Branch will provide an exciting challenge for the successful candidate, and an excellent opportunity. The role will be busy and varied, and will involve lots of self-management regarding prioritising your time and workload, and managing a small branch team. Every day will be different, but working with customers, developing the branch and the branch team will be daily responsibilities.
The successful candidate should be self-motivated, customer focussed and commercially aware, a genuine team player, and have the desire to succeed. Solid IT skills and a current, full driving license are essential, as some of the role could include loading and delivering orders to customers if required.
Previous branch management / supervisory experience within a similar environment such as trade counter / merchanting / UPVC environment, and working with large volumes of product lines could be a distinct advantage.
Monday – Friday 0(phone number removed)
Saturday rota 0(phone number removed)
Ensure that the branch operates efficiently and to high standards
Manage and develop a small branch team
Work closely with the branch team and local tradespeople to identify and develop sales opportunities
Manage, support and guide trade counter assistants / drivers, ensuring that the branch tasks are completed efficiently and accurately.
Identifying improvement opportunities
Promote our expanding product range
Driving customer sales and maximising margins
Quickly resolve any customer issues
Provide customers with information such as stock availability, pricing and lead times
Responsible for the Trade Counter you will deliver the highest customer service, help customers choose the correct products and build strong customer relationships.
Work with the Branch Sales Manager and regional support teams to achieve sales and budget targetsYour motivation and ability to inspire people will play a big part in your success within this role. Our managers are hands-on, and lead by example, focused on driving the team to reach sales and branch targets.
Key Skills / Experience:
Experience gained within a trade counter sales environment and/or uPVC product experience
Supervisory or management experience
An outgoing personality as well as possessing strong people management skills
Confident and articulate verbal communicator with all levels of managers and employees
Strong Management skills and experience of leading a team
The passion and energy to deliver exceptional customer service and achieve business targets
Enthusiasm and positive attitude with a commitment to contribute to the growth of the business and to assist with the development of its employees to maximise job satisfaction and performance
Organisational skills, drive and leadership to manage a branch effectively
Experience of stock management, financial reporting are an advantage, though training and support will be provided
A valid driving licence is essential
You will be rewarded with a very competitive basic salary and an excellent bonus scheme
A solid career pathway and structured progression
By joining Eurocell you will join a professional, corporate Plc that genuinely still has that “family feel” where you will feel connected to the Eurocell team
Employee discount on Eurocell products
Eurxtras – discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel)
Shares – the option to join a share save scheme and share in the company success
Exciting work environment
A blend of training, including e-learning and on the job training to help your career development
By joining Eurocell you will join a professional, corporate Plc which values integrity, is customer centric and operates as one team.About Eurocell
A stock market listed Plc and winner of the National Recycling Award for Manufacturer of the Year 2018. Eurocell is the UK's leading manufacturer, distributor & Recycler of uPVC windows, conservatories and ancillary products. With c200 UK branches nationwide, we are successful, ambitious, expanding and looking for great team players to grow with us.
One team, customer centric, driving world class sustainable solutions everywhere we operate.
Eurocell are an equal opportunities employer.
Keep in touch with us - Follow us on;
Facebook - @eurocellcareers
Twitter - @eurocellcareers
LinkedIn – Eurocell Plc
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