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Assistant Store Manager

£21000 - £22500/annum
Stratford, Greater London
03/01/2019 (16:11)
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 Assistant Store Manager Job Profile: To assist the store manager with leading a radical customer and employee experience that drives Key Performance Indicator (KPI) results to maximise store performance
Key Tasks and Responsibilities:   
Set Direction

  • Assist with the implementation and the execution of the brands toolkit
  • Assist with ensuring that the team execute Fossil Brand Philosophy and Vision
  • Have extensive knowledge of and ensure that Fossil’s Policies and Procedures, and the Folk Handbook are adhered to at all times

Motivate & Inspire

  • Model the way by demonstrating excellent customer service resulting in sales
  • Execute Fossil Brand Philosophy and Vision including the core values
  • Aim for distinctive in all aspects of the job role


  • Assist with the recruitment, development and retaining of top talent utilising appropriate tools including the recruitment kit
  • Ensure that all employees demonstrate Fossil’s six core values
  • Ensure regular communication with manager/employees and actively participate in team meetings
  • Assist with driving employee engagement
  • Maintain a high level of personal integrity at all times and expect the same of the team
  • Assist with providing appropriate and consistent recognition and/or constructive feedback to highlight individual performance as advised by manager


  • Ensure that all brand/concept visual directives are executed appropriately and within the set timeframe
  • Ensure flawless presentation standards
  • Impart product knowledge by utilising tools provided
  • Assist with merchandising tasks
  • Assist with identifying the best sellers, the required placement, and ensure that sales are at or above company performance
  • Communicate effectively with the planning department when required


  • Assist with  the planning of schedules
  • Ensure that the store environment is neat, clean and organised with standards being adhered to at all times
  • Comply with health and safety legislation and ensure the health, safety and wellbeing of employees at all times
  • Assist in the preparation and counting of physical inventory counts


  • Meet or exceed Sales Plan, Average Transaction Value (ATV), Items per customer (IPC), and Conversion Expectations
  • Maximise customer experience through Welcome Home and the SSL Programme
  • Be fully aware of and adhere to the correct Loss Prevention audit
  • Assist with  relevant paperwork
  • Comply with any reasonable instruction issued by Managers of Fossil UK

We own 37.5% of the fashion watch market! That means out of every 10 watches bought, 4 of them of will be from the Fossil Group. Look at your watch now, it's highly likely we designed it! The feeling at Fossil is one of fun, warmth, sense of humour and purpose. We want to accessorize the globe and want you to be part of our story! 

We are completely different to other retailers – we love to talk to our guests about anything; Rugby, dogs, shopping, space – just whatever they are passionate about. Our Sales Associates tell us its refreshing because they are able to have authentic interactions! As a Sales Associate your most important job is to talk to people and to help create a fun place to work.

You will also be working towards individual sales targets  that we call KPIS its really simple - if a guest is buying a watch show them a bracelet you love that matches.

Standards are really important to us too so when you don’t have any guests to talk to, you will be cleaning, re-stocking and making sure all our products look great!

We are looking for someone who wants to develop their career in retail and will want to progress. You need to be fully flexible to work days, evenings and weekends.  

We are looking for people who embody our core values; Authenticity, we are all in with our unique selves. Everyone is different at Fossil and we love it! Grit, we push through, we bounce back and we set our sights on the prize & go after it. Curiosity, we ask what if? What’s next? Sense of Humour, we don’t take ourselves too seriously. Yeah, seriouslyMaking an Impact, we go big. We perform. We make a difference.

Listed below are some the great benefits that Fossil offers:

•Discount on licensed and Fossil brands

•Paid holidays

•Free watch for new employees after 3 months


•Fossil Birthday Watch


Store Address:
Westfield Stratford City

2 Stratford Place

Montfichet Road

E20 1EJ

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