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Retail Sales Assistant

Bicester, Oxfordshire,
28/11/2018 (14:19)
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Retail Sales Assistant
Competitive Salary
Fixed Term - 1st December to 22nd January

Do you have an interest in fashion and current trends and would like to work for a luxury retail fashion company? If so, then Brora has the role for you!

Brora is a privately owned British luxury fashion brand established in 1993. Best known for its Scottish cashmere knitwear, this is now complemented by an extensive clothing collection. As a company, Brora continues to grow, with a thriving mail order and web business shipping its products around the world, as well as through its stores located across the UK, its New York store and its John Lewis concessions.

An opportunity has arisen for Fixed Term Retail Sales Assistant position at our store at Bicester Village

The Role
You will offer an exceptional level of service to the customer, ensuring they get the right item and the right fit every time. You will be sales focused and will contribute to your store sales and KPI targets. You will have excellent product and brand knowledge which will add to the overall image and atmosphere of the shop. As a sales assistant, you will create a comfortable and friendly environment for customer to shop in with ease.

Customer Service

Meet and greet all customers that enter the store
Ensure each customer is acknowledged on departure, to enable all last minute sales opportunities to be maximized.
Help all customers to understand the layout of the store by personally escorting them to the required area
Maintain a high level of product knowledge by referring to your store manuals, product sheets and trying on all products.
Establish the customer’s needs through open and leading questions.
Suggest styles and encourage sales to the customer
Offer assistance and be available to all customers for the fitting of products in the fitting room.
Be professional at all times in your interaction with customers
Offer alternative items and add-on products to your customer
Complete your sale at the till point making it a pleasant and personal experience
Offer and explain the benefits of the customer database and exchange policy to every customer
Beautiful wrapping of all customer purchases


Maintain high store standards. This includes keeping rails and all display areas, including the till point, tidy and dust free. Visual merchandising as directed.
Restocking and making up of gift packaging for the shop floor
Carry out stock replenishments when required (this will vary during key times of the year)
Help to prevent stock loss by being aware of your store and approaching all customers
Help to organize and carry out store stock takes when required to by your manager
The transferring of stock from your store to others and Head Office
Maintain high standards of cleanliness and tidiness in all stock and team areas

The Candidate
The ideal candidate for the Luxury Retail Assistant will portray the following skills and attributes:

Good communication skills
Passion, understanding and enthusiasm for great customer service and sales
Ability to work with others
Previous experience of retail sales in a luxury brand desirable but not essential

Retail Sales Assistant Benefits

Sales commission
Uniform allowance
Generous staff discount

If you feel you are suitable for our Retail Sales Assistant position, please apply now.

Retail Sales, Sales Assistant, Store Assistant, Sales Executive, Retail Customer Service.

Start Date
Contract Length
Full Time  
Job Reference
Job ID
Less than 10

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