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Domestic Appliance Retail Sales Assistant

TN21, Heathfield, East Sussex
23/11/2018 (09:58)
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Domestic Appliance Retail Sales Assistant

Are you outgoing and customer focused?

Do you have an interest in home technology, online retail and enjoy working as part of a team?

We are looking for an enthusiastic person to join our team at one of the largest independent domestic appliance retailers in the south of England.

You will be engaging with customers in our store, on the telephone and online, handling sales leads in a proficient and effective manner, your goal is to close sales whilst making sure you have listened to your customers needs and advised them correctly on the products available, you will strive to provide a superior after care service, gaining loyal long term customers.

Your day will be varied and you will always be involved in the day to day running of the company so you will need a broad range of skill sets and be open to learning new skills to develop a sound knowledge of the Domestic Appliance retail industry.

Domestic appliances product knowledge is key to good sales, you will attend manufacturers training courses and complete online training updates throughout your employment and continually update your own knowledge using information we provide along with in store training and updates. 

Candidates with previous knowledge in this field will have a considerable advantage.

Our website is an important part of our customer interface so you will often be required to assist with general website administration therefore you must be fully computer literate and happy to learn new software programmes.

As part of our team everyday requirements can often include keeping shop floor displays up to date and well maintained and helping customers with take away sales and taking in deliveries so there will be occasions where you will be required to lift heavy items, therefore good physical strength is required.

The position is full-time 5 days per week including Saturdays

Office and retail skills required:

  • Reliable & punctual
  • Physically fit
  • 2 year minimum retail experience
  • Excellent telephone manner
  • English & maths preferably to A level standard
  • Smart, presentable, polite and well mannered
  • Happy to work in a team, sometimes under pressure during busy periods
  • Able to put forward new ideas
  • Good retention skills, fast learner
  • Good attention to detail
  • Able to follow instructions from managers and work with own initiative
  • Computer literate
  • Proficient in MS Word, Excel, Outlook, Windows operating systems and databases

Other skills which would be an advantage:

  • Sales experience especially in White Goods domestic appliances
  • Sales, business and or marketing qualifications/experience
  • Experience with EPOS systems/customer database invoice generating software
  • Customer service experience
  • SEO knowledge
  • Website admin/copy writing experience
  • Online marketing knowledge
  • Social media in retail knowledge
  • EBAY listing experience
  • Full UK driving licence
  • Domestic Appliance or kitchen design retail experience

In addition to your salary we offer

  • sales incentive schemes
  • great staff discounts
  • company uniform
  • 28 days paid holiday
  • 9-5.30 working day
  • small friendly team

Please apply online today and submit your current CV and contact details.

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