|
|
Printer friendly  |
|
|
| |
| Job Title: |
Guest Service Assistant. |
|
Job Category:
|
Catering/Hospitality [ View All Catering/Hospitality Jobs ]
|
|
Job Reference:
|
9459328 |
|
Job description:
|
| What is the Position? What will my position be? Guest Service Assistant What team will I be part of? Front Office Who will I report to? Front Office Manager Hotel Hilton Garden Inn Luton Location Luton Country UK Hours of Work 39 Salary £13K per annum What will I be doing? The Front Office Department is the main connection point between guests and the hotel as well as other Hotel Departments. Check ins/check outs, guest requests, concierge services and promotion of in-house activities are all handled here. It influences a guest's first impressions of the hotel so everything must always be at it's very best. Specific responsibilities include: Check the guest arrival reports in advance and liaise daily with Housekeeping on room allocation for VIP guests Be responsible for special room assignments and suite occupancies Welcome and check of in VIP guests, escort them to the Executive Lounge and their room Ensure all VIP room standards are met and amenities are in place before arrival Be responsible for the Guest Relations Desk in the hotel lobby Be seen as the main point of contact for VIP guests and ensure hotel departments are fully briefed on their requirements Maintain the inventory of guest amenities Keep up to date on all hotel products and services Project a professional manner with an emphasis on hospitality and guest service What are we looking for? Previous experience in Guest Relations in the hotel / leisure / retail sector Calm, efficient and organis. |
|
Skills:
|
|
|
Language requirements:
|
|
|
Employment type:
|
|
|
Salary Range:
|
13000 - 13000 GBP |
| |
| Other Information |
 |
|
| |
|
Degree:
|
Unspecified |
|
Job Location:
|
Bedfordshire, Luton - ENGLAND |
|
Post Date:
|
29/10/2009 |
| |
| Contact Information |
|
|
| |
|
Company:
|
JobsRetail |
| Apply Online: |
Click here to apply for this job |
|
|
Job details