Are you an experienced Store Manager with a background of working in customer focused retail environment?

Are you able to support with product enquires and maximise they're in store/ online experience? If so, please read on.

As the Store Manger you will be managing existing relationships with repeat customers, new product enquires and online orders. You will be responsible for ensuring the store delivers exceptional service, drives the business objectives by offering authentic customer support and exceeds sales targets.

This is a varied role that requires you to have excellent attention to detail, customer focused and a people person. You also need to show a deep understanding of the company's brand values and work to tight deadlines set by head office.

Role

• Ensure displays are in line with strict planograms
• Reporting
• Manage customers product enquires face to face, telephone and email
• Build relationships with customers on site and remotely
• Manage staff Rotas
• Manage staff holiday requests
• Support the team with new retail concepts
• Work closely with the operations team
• Regular stock takes

Experience and skills required

• Must have retail experience
• Face to face customer service experience
• Able to problem solve and prioritise when needed
• Have a creative flair whilst maintaining excellent attention to detail
• Strong administrative skills, organised and methodical
• Be highly motivated and able to show initiative

What's in it for you?

• Paying £32,000 doe
• Commission structure
• 25 days holiday plus bank holidays
• Excellent personnel development opportunities
• Company pension and family healthcare package

Shift pattern- below

Week one- five day a week- 09.00am till 17.00pm / 10.00am till 18.00pm

Week two- four day week- 09.00am till 17.00pm / 10.00am till 18.00pm

Monday to Saturday only - You must be able to work both shift patterns.

Location- head office is Milton Keynes- The first six weeks training will be based in their offices.

If you feel you have the experience and skills mentioned, click apply now I would love to speak to you!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.