Full Job Description:

M4 Specialist are currently seeking a reliable and experienced Joy Ambassador to join our client’s team in Dundee. This is an ongoing position, which could lead to full time for the right candidate working for a local company with a great working environment. The Joy Ambassador will join our client’s team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.

Shifts for the role of Joy Ambassador:

• Monday to Friday: 0600-0800

Duties of a Joy Ambassador will include:

• Safe and efficient movement of goods  
• Maintaining a clean and organised work environment
• To ensure all vending machines are filled and cleaned to the required levels as per company guidelines at any given time
• To complete all the relevant stock & cash controls across the machine base and on the company vans
• To fix the occasional faults on machines e.g. cup jams, blocked mixing bowls etc and report all machine faults to the service desk
• To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs
• To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner
• To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager
• Covering sites in a van or covering static sites that will require using public transport to get in

Requirements for the role of a Joy Ambassador:

• Full Clean UK driving licence
• Be able to complete audits & quality checks
• Always follow all Health & Safety regulations
• Be flexible and responsive to changes
• High level of customer care and always be presentable
• Attitude is the most essential criteria, a team player & hardworking.
• Exceptional communication skills.

The Benefits of working as a Joy Ambassador:

• £11.96ph
• Possible overtime available
• Comfortable vans provided, plus no commuting costs to and from work (you take the van home with you)
• Company phone provided