Customer Product Manager / Agile Development Manager – Warrington - £50,000 to £60,000 + Car Allowance and Bonus
  
Langham Recruitment is pleased to be working with a much-respected plc / household name who are looking for an experienced technical Product Manager / Agile Development Manager to lead the development and growth of their customer facing websites and CRM system. The ideal candidate will have a technical background, an appreciation of digital marketing, a strong understanding of development and agile principles, and a passion for delivering exceptional user experiences. Applications are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles.

Responsibilities:

• Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision and strategy.
• Collaborate with cross-functional teams to plan, build, and launch high-quality product experiences.
• Use data-driven insights to identify and prioritize product features and enhancements.
• Document operational processes, amend existing processes, working alongside business change functions to plan and put processes into operation.
• Oversee the management of third-party suppliers, the relationships and workflow to ensure the business gets value for money.
• Act as the escalation point for enhancements/operational issues and drive solutions for complex operational challenges.
• Be responsible for the financial ownership of technical development spend for websites and CRM.
• Provide both Product Manager and Product Owner skills – establishing road map going forward and working with developers, user stories and working through backlog.

Skills and Experince Required:

• Understanding of digital marketing, including SEO, SEM, and social media.
• Experience with agile development methodologies and working with development teams.
• Technically-minded
• Ability to break down requirements to a user story level, produce acceptance criteria and undertake or coordinate user acceptance testing.
• Experience of working on CRM projects and being able to roadmap enhancements to the marketing use of CRM data is desirable
• Experience reviewing estimates and deliverables from 3rd party agencies.
• Customer-focused mindset with a passion for delivering exceptional user experiences.
• Experience with integration techniques, webhooks/API’s/Web Services etc.
• Experience with DevOps tooling such as Jira and/or Azure DevOps
• A good understanding of hosting environments, security and risk management.
• Previous experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role.

Working arrangements:

• Hybrid - 1-2 days onsite

Salary and Benefits

• Competitive salary in the range £50,000 to £60,000  
• Bonus (10-12% annually)
• Car allowance
• 25 days holiday (rising to 28 days after 5 years of service)
• Private healthcare
• Life assurance
• Pension

Key words: CRM, Product Manager, Product Owner, Development Manager, Developer, Tech Lead, Delivery Manager, User stories, roadmap, backlog, back log, Agile