Major Recruitment Oldbury are delighted to be recruiting for an exclusive bicycle showroom in the Castle Vale area who are seeking an experienced Showroom Manager to manage their exclusive retail outlet. The role is working 9am to 6pm 5 days per week between Monday to Saturday.

This is an exciting opportunity for someone who wants to combine their passion for bikes and e-mobility with a career as a Showroom Manager within a company with ambitious plans to continue growth in the market.

Duties and task will include:

• Lead the showroom team to deliver world-class customer service and be an ambassador for all brands in our portfolio.
• Lead by example and motivate the store team to achieve sales targets and KPIs.
• Ensure store profitability by managing sales and costs.
• Be a leader and responsible for your team, managing performance and helping with development goals.
• Manage stock levels, making key decisions about stock control to minimise loss, ensuring the accuracy of the stock file.

• Make use of sales data to exploit merchandising and add on sales opportunities; working with the marketing team to drive footfall to the showroom.
• Ensure that promotions, sales and merchandising instructions are carried out to expected standards and ensure that customer experience in the showroom is always first class.

• Undertake any other reasonable duties identified by the Director of Sales.

Candidates welcome to apply for the role will have the following:

• You will be a problem solver, process driven and a great leader with a natural flair to inspire, motivate and lead a close team.
• You will have experience working with bikes, either in a retail or similar environment and knowledge around brands, specification, and industry trends to offer tailored advice to our customers.
• Have a proven track record in retail management and excellent commercial awareness to support your industry knowledge.
• Mechanical experience or training, such as Cytec qualifications or workshop experience would be beneficial but not necessary.
• Be naturally people, sales, and customer focused - obsessed by delighting every single customer.
• Have exceptional communication and interpersonal skills.
• The ability to understand and analyse sales figures.

INDLS